Privacy policy
Privacy Policy – GharGlow
At GharGlow, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, browse our products, place an order, or contact us.
By using our website, you acknowledge that you have read this Privacy Policy.
1. Information We Collect
When you visit or use our website, we may collect the following information:
Personal Information
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
Order and Payment Information
- Products purchased
- Order details and transaction records
- Payment status and payment method
- Billing and delivery information
Payment details are processed through third-party payment providers. GharGlow does not intentionally store complete card numbers, UPI PINs, or banking passwords.
Technical Information
- IP address
- Browser and device information
- Website usage information
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Confirm orders and provide order updates.
- Process payments and manage Cash on Delivery orders.
- Respond to customer enquiries.
- Handle returns, refunds, and replacements.
- Improve our website and shopping experience.
- Prevent fraudulent transactions and unauthorized activities.
- Comply with applicable legal and regulatory requirements.
We may send promotional communications where permitted by law and according to your preferences.
3. Sharing Your Information
We may share relevant information with trusted third parties when necessary to operate our business, including:
- Shopify: Our e-commerce platform and website hosting provider.
- Payment Providers: Razorpay and other payment providers available at checkout, to process online payments.
- Shipping and Courier Partners: To deliver your orders.
- Technology and Service Providers: To support website operations, customer service, security, and analytics.
- Legal Authorities: When disclosure is required by applicable law or a valid legal request.
We do not sell your personal information to third parties.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Keep your shopping cart working.
- Remember your preferences.
- Understand website traffic and performance.
- Improve website functionality and user experience.
You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
5. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, alteration, or disclosure.
However, no online transmission or electronic storage method can be guaranteed to be completely secure.
6. Data Retentio
We retain personal information only for as long as reasonably necessary to:
- Fulfil orders and provide services.
- Maintain transaction and business records.
- Resolve disputes and customer complaints.
- Meet applicable legal and regulatory obligations.
When information is no longer required, we take reasonable steps to delete or securely dispose of it, subject to applicable law.
7. Your Privacy Rights
Subject to applicable laws, you may have the right to:
- Request access to your personal information.
- Request correction of inaccurate information.
- Request deletion of personal information where legally permitted.
- Withdraw consent where processing is based on consent.
- Raise concerns or complaints about how your information is handled.
To make a privacy-related request, contact us using the details below.
8. Third-Party Services and Links
Our website may contain links or integrations with third-party services, including payment providers and shipping partners.
These services operate under their own privacy policies and terms. We are not responsible for the privacy practices of independent third-party websites.
We recommend reviewing their privacy policies before sharing personal information with them.
9. Children's Privacy
Our website is not intended to knowingly collect personal information directly from children without appropriate authorization. If you believe a child has provided personal information to us inappropriately, contact us so we can review the matter and take appropriate action as required by law.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, services, or applicable laws.
Any updated version will be published on this page with a revised effective date.
11. Contact Information
For questions, privacy requests, or concerns regarding this Privacy Policy, contact GharGlow:
Brand: GharGlow
Email: Gharglow@gmail.com
Phone: +91 7680944585
Website:
We will review and respond to privacy-related requests in accordance with applicable laws.
Thank you for shopping with GharGlow.